Privacy Policy

Last updated: October 3, 2025

1) Who We Are

This Privacy Policy explains how  15244480 Canada Inc. O/A The Carpet Cavalry (“we,” “us,” “our”) collects, uses, and shares information when you visit our sites, contact us, or subscribe to our SMS programs.

2) Information We Collect

  • Identifiers: name, email, phone number, address.

  • Service data: appointment details, estimates, invoices, job notes, photos you send us.

  • SMS data: your phone number, opt-in/opt-out status, message content you send us, delivery logs.

  • Device/usage data: IP address, browser type, pages viewed, cookies, and analytics events.

  • Payment data: processed by our payment processors; we do not store full card numbers.

3) How We Use Information

We use information to:

  • Provide and manage services, quotes, and appointments.

  • Send SMS alerts such as confirmations, reminders, job status, and promotions.

  • Respond to inquiries and provide customer support.

  • Improve our websites, services, and marketing.

  • Comply with legal obligations and enforce our terms.

SMS specifics:

  • Message frequency varies.

  • Msg & data rates may apply.

  • Text STOP to opt out. Text HELP for help.

  • Your consent is not a condition of purchase.

4) Legal Bases (if applicable)

Where required, we process your data based on consent, contract necessity, legitimate interests, or legal obligations.

5) Sharing of Information

We may share information with:

  • Service providers/processors that help us run websites, SMS delivery, scheduling, payments, and analytics.

  • Carriers and messaging providers to deliver SMS.

  • Professional advisors and authorities when required by law or to protect rights and safety.
    We do not sell your personal information.

6) Cookies and Tracking

We use cookies and similar technologies for site functionality and analytics. You can control cookies in your browser settings. Blocking some cookies may affect site performance.

7) Data Retention

We keep personal data only as long as needed for the purposes above, to meet legal requirements, and to resolve disputes. Opt-out and consent records for SMS may be retained to honor your choices.

8) Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

9) Your Choices

  • SMS: Text STOP to opt out. Text START or UNSTOP to rejoin.

  • Email: Use the unsubscribe link or contact us.

  • Access/Update/Delete: Contact us to request access, correction, or deletion, subject to legal limits.

  • Cookies: Adjust your browser settings.

10) Children’s Privacy

Our services are not directed to children under 13. If we learn we collected data from a child, we will delete it.

11) International Users

If you access our services from outside Canada, your data may be processed in Canada where data laws may differ.

12) Third-Party Links

Our sites may link to third-party sites. Their privacy practices are their own.

13) Changes to This Policy

We may update this Policy. The “Last updated” date will change. Continued use means you accept the changes.

14) Contact

15244480 Canada inc. O/A The Carpet Cavalry
Address: 135 Laurier Ave W Ottawa, ON K1P 5J2
Email: carpetcavalry@gmail.com
Phone: 613-807-2900